Effective date: May 30, 2026 · Last updated: May 30, 2026
Aura One Hospice ("Aura One," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit www.auraonehospice.com (the "Site") or otherwise interact with us online. By using the Site, you agree to the practices described here.
When you complete our contact form or referral form, we collect the information you choose to submit, such as your name, phone number, email address, mailing address, your relationship to the patient, and the contents of your message or request.
Please avoid entering detailed medical or health information into website forms. If you do share health information, we treat it confidentially and in accordance with applicable law. Information relating to your care is governed by our Notice of Privacy Practices.
Like most websites, we automatically collect certain technical information through cookies and similar technologies, including your IP address, browser and device type, pages viewed, referring pages, and the dates and times of your visits.
We do not sell your personal information. We may share information with:
We use cookies and similar technologies to operate the Site, remember your preferences, and understand how the Site is used. We may use privacy-friendly analytics tools to measure aggregate traffic and improve the Site. You can control cookies through your browser settings; disabling cookies may affect some features.
The Site uses third-party services (for example, Google Fonts) and may contain links to third-party websites. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain information for as long as necessary to fulfill the purposes described in this policy, to provide our services, and to comply with our legal, accounting, or reporting obligations.
California residents. Under the California Consumer Privacy Act (as amended by the CPRA), you may have the right to request access to, correction of, or deletion of your personal information, and the right to know how it is used and disclosed. We do not sell or "share" personal information as those terms are defined under California law. You will not be discriminated against for exercising these rights. To make a request, contact us using the details below; we may need to verify your identity before responding.
Depending on where you live, you may have additional rights under other applicable privacy laws. Contact us to exercise any rights available to you.
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will take appropriate steps to delete it.
Protected health information that we create or receive in connection with providing care is governed by the Health Insurance Portability and Accountability Act (HIPAA), applicable state law, and our Notice of Privacy Practices, not by this Privacy Policy.
Some browsers offer a "Do Not Track" signal. Because there is no common industry standard for responding to these signals, our Site does not currently respond to them.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and post the updated policy on this page. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our information practices, contact us at:
Aura One Hospice
Attn: Privacy
275 W Hospitality Ln, Ste 325, San Bernardino, CA 92408
Phone: (909) 453-0078
Email: care@auraonehospice.com