Accessibility Statement

We want everyone to be able to use this website. If you have trouble accessing any part of our site or need information in an alternative format, please contact us at (909) 453-0078 or care@auraonehospice.com and we will help you promptly.

Our commitment

Aura One Hospice is committed to ensuring that our website is accessible to people with disabilities. We believe that every person deserves dignity, comfort, and equal access to information about care, and that commitment extends to our digital presence.

Conformance status

We aim to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, motor, and cognitive disabilities. We work toward these standards as an ongoing effort and continue to test and improve the site.

Measures we take

• Using semantic HTML, headings, and landmarks to support screen readers and keyboard navigation;
• Providing descriptive text alternatives for meaningful images;
• Maintaining sufficient color contrast for text and interface elements;
• Designing forms with clear labels and error messages;
• Supporting keyboard access to interactive elements; and
• Building a responsive layout that adapts to different screen sizes and zoom levels.

Compatibility

This website is designed to be compatible with current versions of major web browsers and with commonly used assistive technologies. It relies on HTML, CSS, and JavaScript. If any of these technologies are unavailable or unsupported in your browser, portions of the site may not function as intended.

Known limitations

Despite our best efforts, some content may not yet be fully accessible. We are actively working to identify and resolve any issues. If you encounter a barrier, please let us know so we can address it and provide the information you need by another means.

Feedback and assistance

We welcome your feedback on the accessibility of this website. If you experience difficulty, need assistance, or would like to request information in an alternative format (such as large print, accessible electronic format, or by phone), please contact us:

Aura One Hospice
275 W Hospitality Ln, Ste 325, San Bernardino, CA 92408
Phone: (909) 453-0078 (available 24/7)
Email: care@auraonehospice.com

We try to respond to accessibility feedback within a reasonable timeframe and to provide a suitable accommodation.